White Glove Customisation

The biggest fear with new software usually isn't the cost. It's the setup. Weeks of loading products, entering customers, fiddling with settings and hoping it all works on launch day.

That's why every SupplyWise customer gets white glove onboarding. We do the heavy lifting. You keep running your business.

What white glove means at SupplyWise

• We start with how you already work. Before we touch the platform, we learn your products, your customers, your delivery days and your ordering habits.
• We load it for you. Products, pricing, customer accounts and delivery schedules are set up by our team.
• We match what your customers know. If you already have an online store or ordering process, we mirror the features your customers are used to, so the switch feels familiar.
• We demo with your own products. You see your range, your pricing and your customers in the system before you commit, not a generic sample store.
• We stay with you after launch. Questions in the first few weeks get answered by real people who know your setup.

Tailored, not complicated

White glove doesn't mean endless custom builds. SupplyWise is deliberately simple, and that's a strength. Simple systems get used. Complicated ones get worked around.

So we tailor the setup to fit your business, while keeping the platform clean and easy for your team and your customers. You get something that feels made for you, without the cost and risk of a bespoke system.

Who it's for

Bakeries, coffee roasters, food suppliers and other wholesalers who want a better system but don't have time for a big software project. If you can spare a couple of conversations, we'll handle the rest.

Your first step

Book a free demo. Bring your product list and we'll show you what SupplyWise looks like with your business already in it.